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Disciplined AgencyNeoliberal Precarity, Generational Dispossession and Call Centre Labour in Portugal

Disciplined Agency: Neoliberal Precarity, Generational Dispossession and Call Centre Labour in Portugal

Patrícia Alves de Matos

Published in print:
2020
Published Online:
May 2021
ISBN:
9781526134981
eISBN:
9781526158413
Item type:
book
Publisher:
Manchester University Press
DOI:
10.7765/9781526134998
Subject:
Anthropology, Social and Cultural Anthropology

Call centres are a part of the daily lives of most people across the world, as they have become a privileged site of contact between firms and their clients. Drawing on the unusual advantage of ... More

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